Privacy Policy

Who we are

Our website address is: heliprinted.com.
YOUR USE OF OUR SERVICES IS SUBJECT TO YOUR AGREEMENT TO THE TERMS OF THIS PRIVACY POLICY.
This privacy policy explains the type of personal data we may collect and process about you when you visit our website, including any data you provided. The policy also explains how we will store, handle or share that data. We would be collectively referred to as, the ‘company’, ‘we’, ‘us’ and ‘our’ in this privacy policy.
We respect your privacy and we are committed to protecting the personal information that you may provide while using our web sites and Services (defined below).

This document has been updated on 14th Jun 2019.

What personal data we collect and why we collect it

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). The following list provides general detail about the types of data we process, why we process it, and the lawful basis upon which we do so:

To register on our website:
Data collected: Name, Email Address, Username, Password.
Lawful basis: Fulfil the contract.

To process and deliver an order:
Data collected: Name, Billing and Shipping Address, Phone Number, Email Address, Account Username (if any), Password (if any), Paypal account, Items purchased.
Lawful basis: Fulfil the contract.

To use data analytics to improves or website, product/services and experience:
Data collected: IP Address, Browser plug-in, Device Type, Operating System, Location.
Lawful basis: Necessary for our legitimate interests (improve our services and grow our business).

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Cookies are bits stored on your computer for record-keeping purposes. We use cookies to store your last browsing state, so that you won’t need to fill your information again when you come back. We also use tracking technology to better understand site traffic patterns and use. All tracking information are anonymous.

We use cookies to:
-Anonymously record and analyse website usage.
-Enable signing in to your online account.
-Have a shopping bag which saves your purchases as you shop online.
We may also use cookies to personalise your experience on our website, by recognising you and tailoring content or product and service offerings.
To stop cookies being stored on your computer in future, you’ll need to alter the settings of your web browser. You should also be able to delete cookies via your browser settings.
You can find instructions on how to control or delete cookies by clicking by following these browser-by-browser instructions from AboutCookies.org.
For Google Analytics cookies you can also stop Google from collecting your information by downloading and installing the Google Analytics Opt-out Browser Add-on.
You may withdraw your consent for cookies to be set. Please note that by itself this action will neither delete any cookies nor prevent the future setting of cookies.
Please note that by deleting our cookies or preventing future cookies your experience on our website will be limited.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

To use data analytics to improves or website, product/services and experience: Data collected: IP Address, Browser plug-in, Device Type, Operating System, Location.
Lawful basis: Necessary for our legitimate interests (improve our services and grow our business).

Who we share your data with

We will not disclose, rent, sell, share or otherwise transfer your personal data with third parties outside of the scope of processing your orders and sending newsletters.
Email marketing: When you share your email address with us, in order to sign up to our email newsletters, or to opt in or opt out of email marketing in general, we pass your email address to a third-party service provider called MailChimp.
Payment Processing and Fraud Protection: Our website transactions are only handled by Paypal. We pass your information to assist with the payment and fraud processing.
Please note that by deleting our cookies or preventing future cookies your experience on our website will be limited.
In addition to these specific cases, we use other tools and software to help deliver functionality on our website. The companies that provide these services may also process your personal data – even if that is limited to technical data such as IP address or device id.
In addition to these specific cases, we use other tools and software to help deliver functionality on our website. The companies that provide these services may also process restricted technical data (IP Address, Device ID). They include: PayPal, Adobe (TypeKit) and Google.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Contact information

info@heliprinted.com

Additional information

How we protect your data

You personal data is stored securely on our servers that are maintained by us or third party that are compliant with our privacy policy. The Access of your sensitive personal data (password, payment information) is secured by SSL encryption.
Access to the server and your personal data is restricted to specific employees. We maintain safeguards to protect against unauthorised access, use, modification and disclosure of any personal data in our custody and control.

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